Chew you up and spit you out. - Software Helpdesk Thomson Reuters Employee Review

1.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Great for training and practicing soft skills.

Cons

Whoo boy is this work environment TOXIC. Inaccessible leadership, intensely stressful working conditions, poor communication from immediate supervisors and "mentors", passively encouraging employees to endure customer abuse, and more. I could go on but let's summarize it as that old Charlie Chaplin scene where he falls into a machine and gets chewed up in the gears. I think my favorite part of working here was when my "mentor" was on the verge of tears worrying after his own job as he angrily hissed at me about how I should never interact with someone outside my own department. Wild.

Explore other reviews about Thomson Reuters

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good managers, and minimal micromanagement

Cons

Not great 401k or health insurance options for contractors, but that's par for the course

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of wonderful benefits and the most competitive parental leave I have found in the US job market

Cons

Depending on the organization you work within, you could be working for leadership that expects sales reps to smooth over and fix every single mistake that is made. A lot of these mistakes are because they haven't yet recovered from acquiring new companies and they haven't absorbed CRMs and data correctly. There are many different teams to work with to get the simplest projects done. It feels like the companies values are really in place because they expect the employees to take responsibility for their lack of systems in place supporting them.

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