This company is just starting to formalize processes not just in HR but in other areas as far as adapting to being a virtual workforce etc. COVID was a curve ball for all which like in many companies world-wide forced an adjustment in strategy not liked by all. However, they have emerged focused and motivated, and realizing now is the time to build certain functions and practices now that they have weathered the storm. But in any start-up, things may be a bit bumpy sometimes as we continue wrapping our arms around certain processes, discovering what works here and what does not. This means frequent changes but always with improving the motivation. For some, this can be a rough ride. Probably not for those out of organizations with long-time defined processes and workflow. This can cause extra steps and inefficiencies that are temporary as we establish, train and follow our new processes.