Good Opportunity for recent hires - Advanced Customer Service Representative Thrivent Employee Review

3.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, opportunity to support non-profits important to you through paid volunteer time off, payroll deduction to a charity, and programs that allow additional support.

Cons

Do not seem to value experience with in the company when promoting.

Explore other reviews about Thrivent

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a Christian company

Cons

It is a Fully remote job

4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent culture and people - Work life balance is better than any place I've ever worked; people work hard but support each other - Several fully remote opportunities - Competitive salary - Fantastic benefits: Still have a pension, generous 401(k) match, decent health benefits, PTO and a handful of paid holidays - Annual Incentive Plan is a huge draw

Cons

- Annual review and AIP weighting process is imperfect - You can "Meet expectations" but still earn less than your full AIP percentage because someone else in your department is a top performer - Frequent reorgs/restructures leave sense of unease; leadership announcements provide no concrete explanations and are very boilerplate - Rising up individual contributor job ladder is straight-forward but eventually most leadership positions are external and friends of other leaders ...

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