Stingy but a relaxing environment - Customer Service Representative (CSR) Thrivent Employee Review

3.0
Jul 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The home and work like balance is great

Cons

They pay very little and even when you get promoted barely make much more

Explore other reviews about Thrivent

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a Christian company

Cons

It is a Fully remote job

4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent culture and people - Work life balance is better than any place I've ever worked; people work hard but support each other - Several fully remote opportunities - Competitive salary - Fantastic benefits: Still have a pension, generous 401(k) match, decent health benefits, PTO and a handful of paid holidays - Annual Incentive Plan is a huge draw

Cons

- Annual review and AIP weighting process is imperfect - You can "Meet expectations" but still earn less than your full AIP percentage because someone else in your department is a top performer - Frequent reorgs/restructures leave sense of unease; leadership announcements provide no concrete explanations and are very boilerplate - Rising up individual contributor job ladder is straight-forward but eventually most leadership positions are external and friends of other leaders ...

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