TierPoint

HDS Team Lead - Speaking for HDS as a whole - HDS Team Manager TierPoint Employee Review

1.0

Dec 30, 2020

Recommend

CEO approval

Business Outlook

Pros

You will learn so many different pieces of software from all of the different clients. You will get experience troubleshooting technical issues over the phone and remoting in. You also get access to Udemy Enterprise, where you can take courses that would originally cost money for free. This may help you get certifications like the A+, Security+, etc. Full time benefits come from Cigna.

Cons

Pay is too low for the amount of clients they expect you to work. You will be short staffed very often because the outreach for new hires is so minimal. You are working well under what a competitive wage would be, so you should really only be working here to get experience and work somewhere else. Or If you desperately need insurance.

TierPoint Response

Thank you for your feedback and the specifics you provided for focus areas within HDS. We appreciate the platform that Glassdoor offers for feedback and candor, and believe it serves as another outlet for our team to connect with our employees. We are always regretful to hear from former Tierpoint team members after they have left our team because we so gladly welcome the opportunity to have confidential and transparent conversations in real time with our employees regarding challenges they are facing. Nonetheless, we do appreciate you sharing and we will continue to use the feedback on this page to spark and create positive changes.

HDS Team Lead - Speaking for HDS as a whole - HDS Team Manager TierPoint Employee Review

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