Like watching the big, beautiful Titanic sink... - Sales Associate Tiffany & Co. Employee Review

2.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

I love Tiffany, always have and always will. I loved my job, most of my coworkers, most of the products, and most of the clients. The discount is great, most people will take part time/seasonal work for the discount alone. The pay is decent after 1 year, but it takes some time to build up. The pressure to buy everything Tiffany sucks away your income. The stories are great. The few corporate trainings (once a year) and client entertainment opportunities (maybe once a year) are fun, but far and few between.

Cons

Manipulation, racism, and laziness. Oh and the in store traffic is down about 50% across the country. The worst part about my experience was the blatant racism, sexism, favoritism, and political upheaval in almost every team. Every sales staff has their issues, but Tiffany is consistent with all of their teams in these categories. A lot of the times you'll hear reviews on here where people say "they don't care about you they just care about the numbers". The management will pretend to care, sit down and hold your hand and tell you everythings going to be ok, to get you back out there selling as hard as you can, then a week later they break the news sheepishly that whatever the problem is, is still a problem and nothing could be done about it and oh well time to move on. This is a consistent form of strategy with management and communication for sales disputes, customer service issues, payroll issues, vacation time, sick time, etc. The 'lets talk about it, go away, ok sorry cant do anything bye' strategy is implemented on a daily basis to get you to shut up. There is 'growth' opportunities in that most of middle management has been with the company for 5-10-20 years, which is great because they have knowledge on the product, but they move incredibly slow compared to the new management talent a lot of competing brands acquire. Management is very stuck in their ways, follow the manual from the 90's, any HR issue is relayed about 15 times until the staff gives up. There's a lot of miscommunication and over-communication and no result. Sales are wayyyyyyyyyyyy down from years ago, they're waddling through a worse slump than the recession in 08. The company rolls out 100's of new products, jumbles the prices, doesn't take away old products. Customers are overwhelmed and disinterested, the brand is fading. The company survives on the Asian business, so if you're CHinese in America, the company will hire you and treat you like royalty. Everyone else is just commonfolk hired to assist the Chinese in their takeover. Trump is a fan of Tiffany for a reason. ....

Explore other reviews about Tiffany & Co.

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great support Dependable

Cons

Work and life balance Growth

avatar
Tiffany & Co. Response
2d
We’re glad you felt well supported during your time with us. And thank you for sharing your feedback with us. We are committed to a workplace that supports the well-being of our employees and build a culture that allows us to achieve balance and excellence.
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and discounts. Beautiful product. Tools and resources are easy to use and locate.

Cons

After being acquired by LVMH, the company has turned to a primarily KPI-focused approach to training and coaching employees. They no longer offer in-depth training for new hires or continued learning for current employees. Major focus is placed in selling high jewelry and commission rates are low compared to other Maisons.

avatar
Tiffany & Co. Response
2d
Thank you for your thoughtful feedback. We’re glad the day-to-day offerings served you well. Investing in our people’s growth and recognizing their contributions remain top priorities, and inputs like yours help us strengthen them.
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