1.0
Nov 4, 2013
Former employee, more than 1 year
San Francisco, CA
Recommend
CEO approval
Business Outlook
Pros
A company with a rich heritage and historical brand recognition. High quality product assortment. Generous employee discount program. Opportunities for promotion at store level.
Cons
Outdated IT and CRM systems. Instability and tension due to new leadership. Lack of quality oversight and disconnect between corporate and field teams. Imbalance between sales and support personnel ratio. Minimal back of house space in new stores. Poorly executed product promotions.