No longer the brightest jewel - Team Manager Tiffany & Co. Employee Review

1.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Made some great connections over my time at Tiffany.

Cons

The LVMH takeover has robbed Tiffany of everything positive the company ever was. Sales Targets are not achievable and goals constantly change retroactively. Client Advisor pay structure means with goals set so far out most make half of what they earned pre-LVMH. Communication is almost nonexistent and when it does come contradicts other communications. Policies change constantly regarding delegation of authority, time off, best practices, and escalation. There is so much turn over in all areas there is no continuity in projects both client facing and corporate. There is no exclusivity anymore unless you come in stating you want to spend a million + and can prove it. Events are last minute and thrown together. Long time clients are snubbed for having consistent spend but not increasing the number of zeros in their purchases year over year. Quality of product, both manufacture and repair is a joke- it is only a matter of time before some expose brings to light that Tiffany uses outside vendors for the majority of repairs and much of its new product. Including non-Tiffany manufactured components to do so. Timeframes mean nothing. The company atmosphere is toxic filled with threats of disciplinary action including job loss. The employees grade “or else” is used in regional meetings and touch bases, when they actually happen. Fear is rampant because you never know what the newest directive will be and Client Advisors and Operations Professionals are baited to be at odds. Do not work here until senior leadership changes.

Explore other reviews about Tiffany & Co.

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great support Dependable

Cons

Work and life balance Growth

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Tiffany & Co. Response
3d
We’re glad you felt well supported during your time with us. And thank you for sharing your feedback with us. We are committed to a workplace that supports the well-being of our employees and build a culture that allows us to achieve balance and excellence.
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and discounts. Beautiful product. Tools and resources are easy to use and locate.

Cons

After being acquired by LVMH, the company has turned to a primarily KPI-focused approach to training and coaching employees. They no longer offer in-depth training for new hires or continued learning for current employees. Major focus is placed in selling high jewelry and commission rates are low compared to other Maisons.

avatar
Tiffany & Co. Response
3d
Thank you for your thoughtful feedback. We’re glad the day-to-day offerings served you well. Investing in our people’s growth and recognizing their contributions remain top priorities, and inputs like yours help us strengthen them.
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