i have been working at tim hortons for almost 2 years now and i know almost as supervisors job in crew members position. - Tom Hortons - Store Front/Baker Tim Hortons Employee Review

5.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Their hospitality strategy for customers by following the FIve W's, which are Welcome, What, Work, Wow ( help older ppl or give free tim bits for babies or kids to get a "wow" from customer) and Wave as to say bye waving n smiling.

Cons

there aren't really any downsides but as in my experience they need more workers during overnight shifts and enough bakers to substitute.

Explore other reviews about Tim Hortons

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly coworkers, learn good life skills

Cons

Rude customers, sometimes management was unorganized

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks, saves money on caffeine Also great experience on a first job

Cons

Customers are rotten half the time Point system is harsh People leave after a few months working there all the time Anxiety inducing

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