Good way to start-up your customer service experience/ track record. - Tim Hortons - Store Front/Baker Tim Hortons Employee Review

3.0
Nov 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Free meals during breaks (though this really depends on which branch or franchisor you're working at), positive work environment, flexible working hours, well recognized customer service experience by other prospect employers, good way to accumulate customer service experience, interaction with friendly customers (and that sense of fulfillment of serving them).

Cons

Encounters with unreasonable customers, back-breaking experience if you're assigned in receiving supply deliveries, repetitive nature of work (especially if you're baking), freezing experience inside the fridge and freezer.

Explore other reviews about Tim Hortons

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly coworkers, learn good life skills

Cons

Rude customers, sometimes management was unorganized

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks, saves money on caffeine Also great experience on a first job

Cons

Customers are rotten half the time Point system is harsh People leave after a few months working there all the time Anxiety inducing

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