Just like any other fast food place - Customer Services Representative Tim Hortons Employee Review

2.0
Dec 9, 2009
Recommend
CEO approval
Business Outlook

Pros

flexible hours, no experience required. This is a decent job for people looking for their first experience. Learn a lot about customer relations, working in a fast paced environment and chance to develop your communication skills.

Cons

This is a pretty labor intensive job. Unlike other food places, at Tim Horton's you'll likely have to wipe tables and clean dishes too, because they use ceramic plates and cups. Pay is minimum wage, and they rarely do performance evaluations and raises. Even when they do, it's only o.25. Management is condescending, no communication whatsoever

Explore other reviews about Tim Hortons

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly coworkers, learn good life skills

Cons

Rude customers, sometimes management was unorganized

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks, saves money on caffeine Also great experience on a first job

Cons

Customers are rotten half the time Point system is harsh People leave after a few months working there all the time Anxiety inducing

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