Lost its way - Anonymous employee Tinuiti Employee Review

2.0
Sep 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Solid benefits - You will work with genuinely great people - Generally good WFH culture - Some clients are fun to work with

Cons

Tinuiti has lost its way. The company is hemorrhaging talent as senior employees are realizing they can make significantly more elsewhere and are jumping ship. Everyone is completely spread thin and is overworked as a result. Unlimited PTO is a joke. Sure, you can take unlimited time off... provided you give at least a month notice, train people up on your accounts, work ahead as far as possible, and are OK with the possibility that when you come back from vacation you will be putting out fires caused by the overworked person covering your accounts. Management is inconsistent and generally exists only to come up with new processes to make things more "efficient" (re: finding ways to extract more work onto employees). Training is essentially non-existent and client documentation is extremely poor. You'll be thrown onto a client and will be expected to pick everything up in a few days. There is very little growth - client-facing employees will almost always hit a ceiling of where they can advance to. Management recently "updated" job descriptions across the board to give junior employees more senior responsibilities, of course while maintaining their junior-level pay. If you are client-facing, you will work late nights, weekends, and holidays. That would be manageable if the compensation was competitive, but it's not. Everyone I know who has left in the past few months has gone on to work in-house doing pretty much the same job while making 50% more.

avatar
Tinuiti Response
4y
Thank you for your feedback - it is appreciated and is something we take seriously. We are actively working with our teams to identify ways we can continue to support them, such as, bringing in additional staff and encouraging employees to balance their work and time off. It appears from your experience that we have some room for growth in this area, but will continue our efforts. We also are focused on ensuring our compensation structure remains competitive across all levels. Lastly, training is a top priority for us as we continue to grow and bring on new team members and develop our existing employee base. We appreciate you sharing your perspective and will use it to improve in the future.

Explore other reviews about Tinuiti

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, great learning opportunities, certifications, onboardings, training, collaborative culture, exposure to platforms and carreer growth.

Cons

Steep learning curve, too much onboardings, lots of acronyms, fast paced enviroment.

avatar
Tinuiti Response
1d
Thank you for sharing your experience. We’re glad to hear you value our supportive team, collaborative culture, and opportunities for learning and growth. We appreciate you taking the time to share your feedback and suggestions.
2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote work with flexibility, and exposure to great, well-known clients across a range of industries.

Cons

Career advancement is slow and unclear, with senior specialists often overlooked despite their contributions and workload. Organizational support for employees lags behind the quality of the client roster, and internal growth paths feel inconsistent.

avatar
Tinuiti Response
1d
Thank you for sharing your experience and for your time with Tinuiti. We’re glad to hear you appreciated our flexibility and the opportunity to work with a diverse client portfolio. We also appreciate you taking the time to share your feedback regarding career growth and employee experience. If you’d like to provide any additional insights, we welcome your input at feedback@tinuiti.com.
See reviews by: Helpful|Rating|Date|All