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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Solid Foundation - But Some Cracks Showing - Anonymous employee Toast Inc Employee Review

      4.0
      Jan 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Toast is well-positioned as the market leader and has the best product on the market. This foundation was built from the early days and some big tailwinds for the business. Toast generally has great people who treat each other well, though there are exceptions as there are with any company. Overall, if you are looking for a good company with a great product - Toast isn’t a bad fit!

      Cons

      Executive leadership has struggled over the past couple years. There lacks a clear vision and priorities can shift literally day to day. If they weren’t so well-positioned already, I’d say this would be a significant worry about the future of the company. Given the market dynamics, it would take a village of idiots to bring down Toast.

      avatar
      Toast Inc Response
      4mo
      Thank you for sharing your feedback. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.

      Explore other reviews about Toast Inc

      5.0
      Jun 10, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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