Great company with flexible PTO, but internal issues persist - Inside Account Executive Toast Inc Employee Review

4.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

great company, commission, and market share/product. Flexible PTO and good benefits

Cons

if you're an SMB AE, get ready to be a CSM, onboarding consultant, continues line to call for problems. So much of the job was also fighitng internal teams. Large public company so biggest issues came from within, large deaprtments with no clear comms on who does what and left customers out to dry. Low base pay

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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