My thoughts... - Anonymous employee Toast Inc Employee Review

2.0
Sep 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer great pay. They offer great benefits.

Cons

-Poor product -Not sure what the engineers do to test the software before it's released because each realease is buggy. -Tons of server/offline issues for a company that prides itself on cloud computing. -Lack of ethics(i.e. The untruth$ they pitch to their lead$/customer$)

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Toast Inc Response
8y
We clearly missed the mark in your part-time experience with Toast and I would love to chat. I am passionate about continuous improvement and driving a higher bar towards excellence so if you are willing to chat further, it would be great to connect. You should have my email and feel free to reach out, Chris

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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