Don't drink the Kool Aid - Anonymous employee Toast Inc Employee Review

1.0
Oct 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had good snacks and a fun location

Cons

No work life balance and the top doesn't care about its employees

avatar
Toast Inc Response
8y
I am sorry about the experience you had at Toast. If you are willing to share, I would love to pick your brain on where we missed the mark, what team you were part of, and our overall employee experience. I do recognize that we work hard and that the restaurant industry doesn't really 'turn off' however we strive to balance how we approach this. You should have my email address and I'd be happy to connect offline since we constantly want to improve. Thanks, Chris

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

See reviews by: Helpful|Rating|Date|All