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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Stay Away - Territory Account Executive Toast Inc Employee Review

      1.0
      Mar 5, 2020
      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outside sales so you have the freedom to find a job you'll actually enjoy.

      Cons

      Toast was probably the worst professional experience I've had. The company is so White and they don't hide it. The management is made up of mostly white males and it seems like they put in no effort to create a diversified workplace. Boys Club that hires all management from a Golf Company called Golf Now, also seem to only promote people associated with Golf Now. The product is half-baked with endless customer support issues that can't seem to be resolved. The freedom you get from outside sales is nice but this job really requires 10-12 hour work days due to the inefficiencies of prospecting door-to-door.

      avatar
      Toast Inc Response
      6y
      Thank you for sharing this perspective with us- we’re so sorry to hear this was your experience working at Toast. We agree that a focus on bringing diverse groups of people into Toast is incredibly important and are taking active steps towards building and implementing programs to help drive inclusion within the organization. That being said, we recognize there’s still a lot of work to be done and acknowledge we are far from perfect, especially when it comes to getting everything right in this work. We wish we could change the experience you had and appreciate your feedback, as it offers us insights on where we have room to grow as an organization. - Annie Drapeau, CPO

      Explore other reviews about Toast Inc

      5.0
      Jun 10, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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