Work/Life Balance is not a "thing" here - Territory Account Representative Toast Inc Employee Review

1.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The product is great - truly revolutionary.

Cons

Everyone you speak with in this role says the same thing "you work all the time and the monthly goals are hard to attain and stressful but it's worth it when the commission checks come through." I did not agree with this mentality.

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Toast Inc Response
4y
Although this was a tough review to read, I'm appreciative of your feedback. Since your review indicates that you're a current Toaster, I'm optimistic that we have an opportunity to improve your experience. I would encourage you to reach out to me or your PSP directly so that we can learn more about your situation. - Joe Starzec, VP of Sales

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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