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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Not what they seem. - Anonymous employee Toast Inc Employee Review

      1.0
      Sep 24, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus structure if quota was met.

      Cons

      Management is truly lacking, it is one big facade. They befriend you only to be disingenuous. They are terribly deceitful. Management will cheat you out of opportunities, and then lay blame on you for your loss. Assigned mentors may or may not care about your success it’s the luck of the draw. Management also clearly gives into favoritism and it’s apparent within a few weeks of starting. My advice: be wary of everyone and understand that there is no team. Despite what they say, their only interest is themselves.

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      Toast Inc Response
      3y
      I am both shocked and disappointed to read some of the things you've written here, as this is in direct conflict with our values and employee experience philosophy. We're proud of the work we've put into our mentorship and managerial programs, so the fact that that wasn't reflected in your experience is something we take very seriously. Please reach out to me directly; I'd really love to learn more about what went wrong here. - Joe Starzec, VP of Sales

      Explore other reviews about Toast Inc

      5.0
      Jun 10, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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