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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Great Product with Toxic Management - Account Executive Toast Inc Employee Review

      2.0
      Feb 9, 2023
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Toast truly is a great product that people enjoy using.

      Cons

      My management started amazing and truly went down hill quickly once my manager moved on. Sales at Toast is truly a system of the haves and have nots. If you in the good graces of management you will be given opportunity, money, autonomy. However if you not the job is much more difficult. During my time at Toast I watched my team have attrition at over 70% due to these factors. And when it came time for me to leave I was lied to about what my compensation would be.

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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