Do not believe all the accolades! - Revenue Accountant Toast Inc Employee Review

1.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary, lots of company holidays

Cons

Everything else. They will tell you there are growth opportunities. There are none unless you are a professional at sucking up to management. They will tell you they care about the employees. Interesting how they moved bonus and promotion cycles out, are hiring more and more offshore teams to replace US -based candidates and are constantly pointing the blame finger at everyone who has stayed. Senior leadership is leaving, staff accountants are leaving and I would suggest that you STAY AWAY from this company if you care about your career. Not sure who they are polling for all the "happiest employee" awards but it sure isn't anyone down in the trenches.

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

avatar
Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

See reviews by: Helpful|Rating|Date|All