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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      A Place of Community became a Place of Despair - Customer Growth Account Executive Toast Inc Employee Review

      2.0
      Feb 19, 2024
      Customer growth account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The company has a great name you can use the experience here to pivot to a new role - Remote work seems to be permanent

      Cons

      - You can't walk 5 feet without bumping into middle management - They say career growth is a priority but try to find someone willing to take a promotion - Went from nearly 100% quota attainment to 10% - Gave every single rep a paycut going into the new year - New CEO preaches "managers on the front lines" which really means "get ready to be micromanaged" - Being at Toast used to mean something, now regardless of who you're speaking with they're interviewing else where

      avatar
      Toast Inc Response
      2y
      Although this was a difficult review to read, we appreciate your feedback. It seems you have a lot on your mind. Please consider reaching out to your manager or your People Success Partner to discuss further; we are all here to support you.

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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