Popular Table - Regional Sales Manager Toast Inc Employee Review

1.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, remote options depending on your role

Cons

Leadership are the cool kids, and unless you’re one of them, you have no job security. They promise you the world and then go behind your back to promote their friends and you get left in the dust. They say it’s the long game, but if you don’t meet quota one quarter they’ll push you out and question you as a leader. I’m watching it happen every day. Stay away if unless you’re friends with someone high up here, or your love being constantly micromanaged. They invested millions in the wrong areas including international, hotels, and enterprise. Now they are punishing the people who were asked to sell in those areas. Disgusting. They will tell you to sell the products that don’t have the right integrations, and they will force you to tell stories to customers with using fake metrics and ROI. Toast used to be a great place to work. Truly. But at this stage, even the customers are vocal about all the issues present.

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Toast Inc Response
2y
Thank you for sharing this feedback. I'm disappointed to read this review, as what you've described here does not align with our values or the experience we aim to provide for all employees. Since your review indicates that you're a current employee, I'm hopeful that we have an opportunity to address some of the challenges you're experiencing. If you are open to discussing further, I encourage you to reach out to your People Success Partner. Thank you for all that you do to support the restaurant community.

Explore other reviews about Toast Inc

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work for me

Cons

Nothing bad about it then

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Toast Inc Response
1w
We appreciate your contributions during your time at Toast and glad to hear your experience in the role was great!
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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