Hard times ahead - Marketing Toast Inc Employee Review

2.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I’m grateful to work with a lot of talented people at a growing company that supports the industry in a meaningful way.

Cons

I am very concerned that the equity grants employees receive as a portion of their compensation are about to vest and leadership has made it known that refreshers aren’t coming. It is notoriously difficult to get promoted, get a higher performance rating, and get a merit increase that’s more than 3% on my team. But the expectations remain high. I see people around me frustrated by the lack of recognition and are checking out and quiet quitting. Instead of solving the bigger issues, we have team award programs that are supposed to foster connection and cross-team appreciation, but instead mirror whatever existing visibility gaps and biases already exist in the org, and a couple of employees get a pat on the back every quarter. What happens when our equity vests and instead of quiet quitting, people start quitting left and right? We are all on the verge of taking a big pay cut. Our compensation won’t be competitive, and our culture’s failure to recognize great work does little to encourage folks to stay and see how it shakes out. When good employees leave en masse, institutional knowledge suffers, the work suffers, and the company suffers… and then even more people leave out of frustration. You can’t build something great without great people, and great people won’t stick around if they aren’t paid competitively.

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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