The last two years the company has been going thru a restructure that isn’t working. It is causing more problems on the field and slowing down sales, lowering customer satisfaction and cheapening quality. People in the field see it but corporate doesn’t want to hear about it. Everyone is turning a blind eye because they are all afraid of being let go if they don’t follow suit. Someone needs to talk to the people on the ground and get their perspective. Despite what management thinks, the slow down in sales is not the corona virus or the economy.