Eh... - Customer Care Specialist Toll Brothers Employee Review

2.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Co workers are great. Hours are good benfits good

Cons

Upper management _ horrible. They expect loyalty from you, but they will show you No loyalty. They do not care how much you do for them, the only thing that matters is the profits they make. They have NO loyalty to you, the employees. They will get rid of you, just for the almighty dollar. They do not care that they ruin people’s lives, take away their livelihood, leaving you with nothing while they take everything from you.

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Toll Brothers Response
3y
Thank you for sharing this feedback. We work hard to create a workplace where all employees are welcomed and treated with fairness, dignity, and respect, and are disappointed to hear your feedback. Please reach out to HRDEPT@tollbrothers.com so we can better understand how we can improve.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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