All "Problems" Run Down Hill...to sales - Sales Associate Toll Brothers Employee Review

2.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Brand Recognition --even if not justly deserved

Cons

Management takes no responsibility and is purely reactionary. All problems will be passed down the chain as far as possible. All concerns will never go "Up" to anyone who cares. So many layers of bureaucracy that it's impossible to make things better. I experienced so much retaliation for merely pointing these things out. If an issue was raised, the standard was response was, "Maybe, you're the real problem."

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Toll Brothers Response
2y
We work hard to create a workplace where all employees are welcomed and treated with fairness, dignity, and respect, and we are disappointed to hear your feedback. Please reach out to HRServices@tollbrothers.com so we can better understand how we can improve.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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