I don't have any regrets, but wow - Sales Associate Tom James Company Employee Review

2.0
Sep 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- Amazing people. I've been out of the company for over a year and I still talk and hang out with the people from my time there. - The all company meetings are a lot of fun! But I also enjoy the drinking culture, which, if you don't, the meetings may not be fun. It is a good excuse to get a nice outfit twice a year though for the formal nights. - Amazing clients. The rapport and relationships you build with the good ones are worth it. Most of them texted me after I quit to wish me well. - A lot of opportunities for travel, between training at their headquarters and the national meetings, it's a fun reason to get out of your home city.

Cons

- Where to begin. Long hours. LONG hours. Endless cold calling. Depending on your city, you're expected to solicit a lot of people for phone numbers on the street. I'd be sent out and not come back until I got a certain number of contacts that I could enter in my system and call later. - They advertise "choosing your own hours" but that doesn't happen until at least 4+ years into the company. If you're willing to play the long game, go for it. - I had an ambiguous set of health issues at the time and found out later that everyone training me thought I was milking it, despite me showing proof every time I had to leave early to go to a doctor. - They push creativity in getting clients but to their boundaries. When I expressed major discomfort in stopping people on the streets and was willing to go about other methods of finding a clientele, it just was not acceptable to my leader or any management. I also have a random string of phone numbers in my phone because of it (maybe a company cell phone should be considered here?) - The pay structure is just......odd. Also unless you hit gold in your first year, your paychecks are going to look rough. - It's "normal" to cry at work. It's almost bragged about amongst coworkers, talking about how much they cried in their first year. I never felt comfortable crying in front of other people before this job. - Management is either entirely hands-on or absent. I've seen leaders completely ignore their direct hires, or are gone for weeks at a time for either work or vacation. I've also seen management call people's parents when they've talked about quitting. It's inconsistent. - They literally put the Kool-Aid man in one of their presentations at our all-company meeting to encourage people to drink the Kool-Aid. At least they're not hiding it?

Explore other reviews about Tom James Company

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and good people to grow

Cons

A lot of hours and grinding

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Not only is there unlimited opportunity/commission, but there’s unlimited personal development. The leaders constantly are challenging me to think with principles, think big for my goals, and giving me resources to achieve those goals. The people I get to serve for my clients are to top division makers, influencers, and income earners in Austin and I’m honored that they trust us to serve them.

Cons

Building a business requires thinking big, thinking strategically, and getting out of my comfort zone. As with any business, the better you do the more problems you face and are challenges to solve.

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Tom James Company Response
1mo
Thank you for taking time to write a thoughtful review! It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employees allows us to continue to grow and develop our opportunity for everyone.
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