Toxic work environment.. cult like atmosphere - Outside Sales Representative Tom James Company Employee Review

1.0
Jul 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You learn to appreciate any job after this bc this one is so terrible

Cons

This was the most toxic work environment you could possibly imagine. “Leaders” constantly put down their direct report, my leader encouraged me to hit on men in the streets to try to get business, pyramid scheme like office structure, as a new “partner” you’re expected to work 7a-7p MINIMUM, you get indebted to the company bc you are on a draw and some leaders require you order Tom James clothing which costs a fortune that they then deduct from your paycheck (which by the way never even fit correctly and went straight in the trash after I quit), they require current employees to write positive reviews that’s where there are so many, it’s a fallacy this place is completely toxic

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Tom James Company Response
4y
Thanks so much for taking the time to give us feedback. I am sorry to hear your experience at Tom James was a negative one. We appreciate you expressing your concerns and bringing this to our attention. We want you to know that Tom James values your review and takes all comments into consideration. We take these type of allegations very seriously. There are comments in this that don’t align with the published opportunity or company practices. We would need to speak with you to understand your perspective better to respond. Please email us careerdivision@tomjames.com so that we may address these as soon as possible. Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual: - We do not expect 60+ hour work weeks from our new partners. In general, this isn't our management style. It is TRUE that many of the people we attract choose to work very hard in their first years of building their clientele. Our belief is that if we help people develop goals for the life they want to build, and help them develop an activity plan to accomplish those goals, they'll use both their work ethic and their efficiency/creativity to figure out how to achieve them on a monthly basis. While it does take hard work to get your business off the ground here, it is not our culture to enforce a specific hourly requirement. - On the pyramid scheme allegation, we do need to point out that both claims are categorically false. It is explicitly stated in our employee agreement that employees are not required to wear our products. Additionally, no leader receives pay from their team members' commissions. Period. That is just not true. Leaders DO earn leadership pay commensurate with the overall sales volume of their team, but in no way, shape or form does this pay come out of their team members' earnings. -It is categorically untrue that we require anyone to write reviews of our company. So while we appreciate the feedback in general, we did want to point out the distinctions here for any other job seekers who may want a balanced and factual perspective on our employment structure. We wish you the best in your future endeavors.

Explore other reviews about Tom James Company

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and good people to grow

Cons

A lot of hours and grinding

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Not only is there unlimited opportunity/commission, but there’s unlimited personal development. The leaders constantly are challenging me to think with principles, think big for my goals, and giving me resources to achieve those goals. The people I get to serve for my clients are to top division makers, influencers, and income earners in Austin and I’m honored that they trust us to serve them.

Cons

Building a business requires thinking big, thinking strategically, and getting out of my comfort zone. As with any business, the better you do the more problems you face and are challenges to solve.

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Tom James Company Response
1mo
Thank you for taking time to write a thoughtful review! It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employees allows us to continue to grow and develop our opportunity for everyone.
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