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As a company that really strives to build and develop people, we're sorry to hear you had a less that 5-star experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and takes all comments into consideration.
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual.
- No one is required to purchase our clothing. Like most companies, we offer our products at heavy discounts to our employees. But by no means do we require employees to participate.
- We have recently implemented a new, robust pay plan structure in part in response to concerns like yours. Tom James provides fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and also a profit sharing program where we share our profits back to the employees at the end of each year.
- We are proud of the fact that Tom James has remained profitable during the pandemic. This is due to our ability to pivot our business model, but even more so because of our dedicated and hard-working Sales Professionals, both new and tenured, of whom we are very proud. I am sorry if you didn’t get the chance to grow your career at Tom James like many others have.
Thank you for taking the time to leave a review. We will you all the best in your future endeavors.