Would not suggest working here - Bay Associate Topgolf Employee Review

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

I enjoyed interaction with customers and the job role overall.

Cons

-most managers are very rude and dismissive -very cliquey environment among staff -training is insufficient -new workers are thrown in the deep end and expected to work while the older workers slack and are then given the blame for things which they have not yet been taught how to do or for another staff member's incompetence. -no teamwork -no attention paid to information given to managers about days off/ hours that people have said they cannot work (they are still put on the rotas leaving staff in a difficult position if they have other things planned which they have told their manager in advance)

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Topgolf Response
7y
Hello, Thank you for the review and we are sorry to hear that your experience did not reflect the #OneTeam culture we are so passionate about at Topgolf. We take these reviews very seriously and ensure to provide the feedback to our leadership and HR Teams. This insight helps us grow and develop with #Excellence.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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