Mediocre work space - Bayhost Topgolf Employee Review

3.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Management was understanding and polite--at least while I was there

Cons

Tip share was not honest.

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Topgolf Response
13y
Hello, thank you for your feedback. We regret your feeling that the tip pool was "not honest." The amount tipped out to each person is based on: the number of hours worked during his/her shift, the dollar value of tips contributed to the pool that day and historically (up to 8 weeks of tip contribution history), and the Associate's position. Every Associate is guaranteed pay above minimum wage, with the tip pool and hourly wage rate combined. If you have additional concerns, I urge you to contact hr@topgolf.com.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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