TopGolf is a fun working environment with passionate and energetic associates delivering an overall great experience. - Guest Services Topgolf Employee Review

5.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Scheduling is very relaxed and flexible. The work environment is fun and chill. TopGolf insists on exemplary customer service, and that shines through each associate. Receive 1 free meal per shift up to $10 in value. Great food and drinks. Each position tends to be simple work.

Cons

Shifts are long, 8-10 hours and you are standing or on your feet 90% of the time for each position. They are very stingy with breaks, especially when the kitchen is backed up. Work can seem repetitive.

Explore other reviews about Topgolf

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good work environment, was able to move up in the ladder. I started at guest services/food runner to food runner shift lead to platinum host to caddie and moved up to bay host.

Cons

bad with making sure you have time off approved.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Free golf, Flexible schedule, Good discounts on food.

Cons

What can I say? Horrible management, favoritism when it comes to scheduling and low team moral. For a place that preaches about culture and inclusion, there is literally zero. The effort most people put in is as useful as a cardboard cutout. Hard work is truly not valued and I would never recommend someone apply here. The company as a whole doesn't reward the people running the business and it shows by how they penny pinch the people on the front line who work for every dollar they make. Almost every month I would dread pre-shift meetings because we would learn about another way "it was better for us" when in reality, it was removing our opportunity to make tips and hiking up prices for guests. Also the way events were set up never benefited bayhosts, if it is positioned as a "luxury" experience autograt should be included so that all the work that goes into that experience before, during and after is seen. Overall stay away.

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