Poorly managed and understaffed - Principal Customer Success Manager Topia Employee Review

2.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Employees are nice (besides the CEO)

Cons

Unorganized company structure CEO doesn't listen to employees and is aggressive (employees are afraid of him) CEO makes decisions against business unit needs Understaffed - you do the work of 12 people Employees frequently have emotional breakdowns from stress and burnout Extreme lack of racial diversity

Explore other reviews about Topia

5.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Good people, constantly improving product, getting better faster

Cons

Mobility tech during a pandemic is hard

4.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great company with great people

Cons

- tough, there is not many

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