Ignorant Management - Anonymous employee Tory Burch Employee Review

1.0
Mar 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount is good, a uniform is provided.

Cons

Many problems with technology (Wi-Fi, iPads) used in store. HR is not quick to act and is slow to help new employees with the onboarding process. Managers are not fully aware of insurance and transit benefits plan and are lazy to help employees with it. Very strict on attendance, a manager will write you up if one minute late. Managers are too focused on making daily sales goal and are blind to employee conflicts and misbehavior. Sales associates are very competitive and do whatever they want to make their sales goal. One sales associate even opened doors after closing to make her sales goal. Employee complaints and feedback are not taken seriously by management and are ignored. Communication difficulties and conflict between colleagues. Employees feel unsafe without security guard as robbery is frequent, yet management has yet to hire a security guard.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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