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Total Quality Logistics

Engaged Employer

Very Challenging Position with Unlimited Earning Potential - Logistics Account Executive Total Quality Logistics Employee Review

5.0
Feb 8, 2012
Recommend
CEO approval
Business Outlook

Pros

-Unlimited Earning Potential – successful brokers make from $60 – $350k -Office amenities – basketball court, 24/7 convenience store on site, 24/7 workout facility -Training – Extensive classroom and mentor training for the first 18 weeks to learn logistics business followed by 8 weeks of Sales training. TQL gives you the tools needed to succeed. -Opportunity for Advancement – TQL is growing at an incredible rate, this growth opens up more management opportunities because TQL likes to keep the individual sales teams small. -Fast paced environment – there is always something to do, always an opportunity to increase your income. -Reputation in the industry – TQL is ranked the #1 3PL provider in the fresh food supply chain. Outsourced Logistics,Voted the #1 Carrier among Shippers and Receivers among the Produce and Perishable Community! The Packer

Cons

- Time Investment – Success brokers typically choose to work between 50 – 60 hours in their first two years at TQL, to facilitate growing their book of business and commission checks. - High Stress- The nature of the transportation industry and the challenges of moving trucks and drivers 1000’s of miles a week in itself is challenging and stressful. Customers and carriers alike have problems that arise that put stress on your shoulders. There are 16,000+ brokers in the USA, meaning that for every piece of business you go after you are potentially competing with 16,000 other brokerage companies to obtain that business. Finally you add in the stress of competition with your fellow brokers internally, everyone is competing for a chance to work companies across the US. Brokers are also competing on having the highest call totals, call times and sales amongst their colleagues. -Night Calls – Logistics Account Executives at TQL are required to be available 24/7 via their cell phones. You are required to be available and answer calls from both the night dispatch staff and your customers. This could mean a 2:30 AM wakeup call about a truck broken down in the middle of Iowa that is due to deliver in Omaha, NE at 0800. At this point you have to update your customer and instruct night dispatch on how to find the carrier a repair man. - Very difficult at times – In my estimation TQL is not a fit for about 80% of job seekers. If you aren’t extremely competitive this isn’t the place for you. - On my first day at TQL, I asked the person I was sitting next to in orientation if he was worried about the time commitment and the rate of failure in commission sales. He turned to me and said, “I would eat drywall every day to make 100k a year.” That is the kind of drive and attitude you have to have to make it in this business.

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5.0
Jun 12, 2026
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CEO approval
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Pros

Good work environment and good pay

Cons

Sometimes hours can be long

1
5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

TQL is an incredibly exciting and fast paced work environment where any employee who wants to come in and work hard can earn solid income for themselves and their family as long as they are willing to put in the hours to improve themselves and their skills and stay committed to ensuring their own success. In-office and remote management is very supportive of you and your growth at the company as well as learning skills to assist you in daily life outside of work. The HR team at TQL is top notch and the benefits provided by TQL are great as well.

Cons

Long hours and working before and after the typical 8-5 can be and is normally required in some regard at TQL. The clients that you will end up working with will rely on you to service them at all hours of the day and if you cannot commit to being available 24/7 when needed from your clients then a job at TQL may not be for you. All of this is part of what will lead to you being successful at TQL and earning a living that you desire and the hard work will pay off in the end as you grow relationships and trust with your clients.

1
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