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Total Quality Logistics

Engaged Employer

There is no better place for advancement, compensation, and culture than Total Quality Logistics! - Satellite Office Leader Total Quality Logistics Employee Review

5.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

I have worked in sales since I was 18 and I am now 31. Every company I have worked for until TQL has capped your compensation via bonus structure and base salary. TQL not only allows you to gain unlimited income they encourage it because it only benefits them if you are bringing in more revenue. Culture is a part of this company as the desks in the building. They organize and pay for many after hour events to simply let us have some fun and forget about work for a while. I have been promoted 3 times in 5 years and I see myself retiring here. Ken Oaks the founder/CEO is still visable on a daily basis and super approachable. Expectations for mysefl are very high and it is wonderful to work for a company that shares those expectations.

Cons

The logistics account executive positon is a very difficult job. True, not everyone that gets hired "makes" it here and I consider a compliment. If everyone could do the job it would then lose its A player environment. Hours are long and your phone is a bit of a leash because our customers expect a lot from us. It takes a couple years to start seeing all of your hard work pay off. Taking 2 years to make a six figure income doesn't seem that bad to me. TQL expects a tremendous amount from their employees. I guarentee there isn't a 100k+ job in any field that doesn't expect additional effort.

Explore other reviews about Total Quality Logistics

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited potential when it comes to earning commission and reaching your career advancement goals. Everyone is a resource and you have tons of support from senior brokers and managers who started in the entry level position as well. Culture is amazing, there are endless events to attend and an open floorplan community atmosphere that welcomes networking. Location specific is right on the water with lots of perks. Internal promotion goals and commission metrics are clear, and you work for what you receive in an office with likeminded individuals. UNCAPPED COMMISSION is obtainable!

Cons

This is a role where you put in what you get out. You need to put in the time, stay focused, stay driven on your goals. If you are not hungry for success, then this is not the role for you. You need to be willing to work hard for what you earn, and you will see that outcome. That will take time and effort. This is a long-term position with unlimited potential if you work for it.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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