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Total Quality Logistics

Engaged Employer

Fantastic success and terrible loss, a daily emotional roller coaster - Logistics Account Executive Total Quality Logistics Employee Review

3.0
Jul 6, 2014
Recommend
CEO approval
Business Outlook

Pros

TQL provides an excellent training regimen for those interested in the domestic transportation industry. After your initial six month training period, the base salary helps you get by for months 6-15 while you build a book of business. The sky really is the limit as far as how much you can earn. There are people who get by on 50-60k per year, and those who make well over 300k. If you have a no excuses attitude, you will be rewarded. For those that are successful, there are plenty of opportunities to rise through the management ranks. TQL has been and will continue to be in a high growth stage for some time. Take advantage of it.

Cons

Moving freight is mundane. It is stressful, messy, and always uncertain. Stay away from TQL if you get stressed easily. Forget about vacation days. The package you are offered is miniscule and it is difficult to take more than a day off at any time. Leaving for the day means having someone else handle your accounts. Without an assistant, this could mean disaster. Your book of business is like a stock portfolio. Balanced and diversified will help you endure market forces and competition. The only problem with balanced and diversified is that it is very difficult to obtain. Often times your book of business is luck of the draw, whatever you can get and whatever you can keep. There is a lot of chance involved and while hard work will mean success at some point down the line, it's hard to stay positive when you are drowning on a 35k salary. You will become elated with success one moment and find it hard to continue after a day of things going wrong. Even if you are good at managing your book, a lot of what goes wrong in transportation is completely beyond your control.

Explore other reviews about Total Quality Logistics

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work hard-play hard culture, plenty of opportunities for advancement, and really friendly coworkers. The job isn’t for everyone, but for those wanting to dig in, there’s so much opportunity for success here.

Cons

Not many holidays due to the nature of the industry

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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