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Total Quality Logistics

Engaged Employer

Must have a strong sales mentality and get the right LAE on day 1 - LAET Total Quality Logistics Employee Review

2.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture at TQL was a lot of fun. And they do go out of their way to train you. It really is about what you put into it, and if you're willing to stick it out, and you have real salesman skills, you have the chance to succeed there. I didn't make the cut. But I can live with that. You have to have a certain personality to be a hustler. It isn't for everyone. I am doing something I like and am good at now.

Cons

The powers that be in the office will pay more attention to you if you bring in the bucks. Simple as that. As an LAET (Trainee) you get assigned to a veteran LAE, at which point you will basically become his or her slave. A good LAE will train you properly. My LAE, Amy, did not. She would neglect to share vital logistics details with me, then yell at me when I didn't know what she was talking about later. Very annoying. She even admitted to me from time to time that she was not a good teacher. The management made that unfortunate fact my problem by sticking me with her. I was switched to another LAE 3 months in, which helped, but too much time was already wasted. I gained my first customer and started moving freight, but it was too late. I didn't put nearly enough money on the board in time, and I was terminated. I feel that I could have made it if my first few months wouldn't have been wasted. But I digress. Be sure to make at least 100 calls a day, even before you get into the "proving ground" from weeks 26 to 30. Also, if you are seriously intent on succeeding at TQL, you're going to have to put in long hours. There is no way around that.

Explore other reviews about Total Quality Logistics

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Life changing opportunity, Great support staff. 40 years of sales experience between the 3 managers on the sales floor, high end class and culture.

Cons

This is not your average joe position. If you plan to be mediocre then this is not the place for you.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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