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Total Quality Logistics

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TQL Review - LTL Account Representative Total Quality Logistics Employee Review

5.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Hands down, the biggest pros of working at TQL are the culture and lucrative pay. Very laid-back but driven workplace environment. On Fridays, we typically have ping pong, cornhole, or video game tournaments with the occasional beer drop. There are also a lot of in-office competitions and company outings that strengthen the overall workplace morale. The position itself is very lucrative and rewarding if you have the drive to be successful. You make your paycheck based on the work you put into your book of business. As an AR, you get paid biweekly commission checks on top of your base salary. As your book of business grows, so does your paycheck, If you have strong problem-solving skills, motivation to make money, and grit, then this is the job that can change your life.

Cons

This is not your basic 9-5 pm job. You will have to occasionally work long hours and weekends to maintain your book of business. No one will force you to work after hours, but if you do not, it will be very difficult to find success here. What you put in, is what you get out. While that is by no means a bad thing, this is not the job for someone who needs to unplug at 5 pm. Trucks break down, carriers give back shipments, issues will arise occasionally and you must be attentive.

Explore other reviews about Total Quality Logistics

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work hard-play hard culture, plenty of opportunities for advancement, and really friendly coworkers. The job isn’t for everyone, but for those wanting to dig in, there’s so much opportunity for success here.

Cons

Not many holidays due to the nature of the industry

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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