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Total Quality Logistics

Engaged Employer

Career Opportunity - Group Sales Manager Total Quality Logistics Employee Review

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I started as an LAET on the busiest account in the company nearly 19 years ago and have turned the opportunity into a career at TQL. TQL provides the same opportunity for everyone that starts with TQL. You have the opportunity to become successful and make this a career. Everyone starts in the same role, has access to the same training and has the same amount of time to develop. The opportunity to become successful is in front of you from day 1. Unlimited Earning Potential is at your fingertips - this is a great part of the job, but the path to move up in the company is also clearly laid out to you from the get-go. Realistic goal in 3 years is to be earning 6 figures and to be in a position where you can be running your own sales team. The Culture and Environment - you are around like-minded individuals who truly want to see you succeed. It is fast paced, it is competitive, but we are still a team that is striving to do our best as a group and as individuals. We work hard daily but also have fun inside the office with different competitions, outings, events and activities. I found some of my lifelong best friends at TQL when I started. Team Pittsburgh expects each individual to be in a constant state of improvement - always striving to be the best.

Cons

This is an inside sales job that requires cold calling. It is not a job where you will get inbound leads calling you. It is not a customer service job (Customer service is a part of the job, but this is a sales role). It is not marketing. It is not social media. It is not just account management. It is sales. You will be expected to make 50-100 sales calls per day when you enter sales. Many of these will be cold calls. If you do not want to cold call, this is not a good fit. The job is simple, but not easy. You will be expected to come in each day when you are in sales and follow the same process of making sales calls to get business. You will face rejection. You will get told no. You will get hung up on. You will be calling leads that may have been called before. Dealing with rejection/failure and coming back the next day to do it again can be stressful. Work/Life Balance - You will have to make sacrifices to become successful at this job. Successful LAEs come early, stay late, work Saturday and Sundays (when not scheduled) and are putting in time at home before and after work. It is not unheard of for people to be in the office at 6am and in the office at 8pm. It is truly a 24/7/365 role - logistics does not stop. Expectations - It is in our mission statement and winning principles to Exceed Expectations. If you only want to put in the minimum work, you will not be a good fit. The job is not for everyone. It is a sales job that is results driven. Being content or complacent is not acceptable. If you don't want a job that will be a constant challenge and a place where you will be pushed to be the best - TQL is not a good fit. If you want a calm, relaxed work environment that has remote work and a strong work-life balance, TQL is not a good fit. If you expect things to be handed to you, or things to be easy, TQL is not a good fit.

Explore other reviews about Total Quality Logistics

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work hard-play hard culture, plenty of opportunities for advancement, and really friendly coworkers. The job isn’t for everyone, but for those wanting to dig in, there’s so much opportunity for success here.

Cons

Not many holidays due to the nature of the industry

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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