Pros
Okay pay. Coworkers are okay. Benefits are okay.
Cons
this company probably wouldn't function without their CSR's bc honestly they carry the heaviest work load and are paid the least. Management couldn't careless about your personal life as far as family and their needs. I've heard it said that Tower Loan comes first. Managers get annoyed and hang up in your face if you call in bc your kid is sick and needs to go to the doctor. If the manager is being fussed at by the supervisor the manager takes it out on the other employees. Vacation days and sick days are a joke. After working a year you have 13 "bank days" you have to use for sick and vacation days. God forbid you have kids and they get sick and you use all your days on that. Your pretty much not allowed to take off anymore for any reason after those 13 days are up. Then you have to work 5 YEARS to get 1 more bank day. Casual conversation between coworkers aren't really tolerated.. And then they wonder why office morale isn't good. All in all, the pay is pretty decent, more than minimum wage, and the benefits are okay but the general attitude of the majority of the company isn't the best.