Former employee - Anonymous employee Tower Loan Employee Review

First off, it's obvious that these "reviews" were written by upper management to boost their rating on here. I was a Trainee at a branch with a bad manager with very high delinquency. This makes for a borderline impossible training environment. I wasn't reimbursed for mileage most of the time after going 300 miles or more nearly every week chasing clients. Employees are threatened in the store and in the field by disgruntled customers. I was told to expect to work 42 or 43 hours a week. That never happened unless there was a holiday. Upper management tries to use scare tactics on their workers. And don't get me started on the solicit policies. They encourage loans that they know the customers won't be able to pay back.