Pros
When I first started at Tower I was a fresh out of college excited to start a full time job. My first few months at the position I was happy with the salary, the office environment (all offices are not friendly and upbeat). I also learned many things about collecting and soliciting. My manager at the time was very lenient with giving me days off, however this is frowned upon with the company and many cookie cutter people at other offices I worked at aren’t as understanding. Again my first few months were great but then things took a turn.
Cons
Tower Loan supervisors care about nothing but themselves. There are always new expectations and they believe they can talk to you any kind of way just because they receive 6k bonuses. Hours change all the time- you may think you get off at 5:30 but they have no problem telling you at 5:14 that you have to stay until 7 or later even if you had plans. Ever since COVID they have not enforced anything to protect staff besides mask and did not pay when they had to make my entire office take off work to await results because someone caught the virus. Beware also of the promotions- you get no heads up if they send you somewhere to work besides a day notice and if you decline you are automatically terminated. Company also has very high turn over rate, people quit daily because of poor management and communication.