Don’t bother unless you’re desperate - Customer Service Representative Tower Loan Employee Review

1.0
Dec 9, 2020
Recommend
CEO approval
Business Outlook

Pros

There really aren’t any upsides. The pay would be decent if the work load wasn’t so much.

Cons

Working late hours if you can’t meet goals. Company doesn’t care about employees, only numbers. Managers and manager trainees sit back and let the CSR handle everything. You have to compete for loans for the incentive program and others will fake their calls to steal your loans. You have to harass and threaten customers to get what you want. Job will drain you.

Explore other reviews about Tower Loan

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to move up

Cons

Ability to move and relocate

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive incentive program and opportunity for advancement.

Cons

Work life balance is hard to maintain.

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