Poor Culture, Retaliatory Management, Miserable Upper Management - Senior Branch Manager Tower Loan Employee Review

1.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

-Unusually high compensation with little experience. (Easily 6 figures in a larger branch- Mostly due to commission and quarterly bonuses) -The health care coverage is slightly better than average -401K with company match

Cons

- Work life balance is horrendous. Be prepared to work 60-65 hours per week (Whether that is when sales are low or trying to sustain great sales metrics) - Expect to work until 8-9pm with same day notice (No advance notice) - The companies direct competition (i.e. One Main Financial, Republic Finance) are years ahead of Tower Loan in regards to policies, technology, and practices) - Supervisors and upper management have NO REALIZATION of how daily operation in branch works. Management is completely out of touch with reality. -Company’s training program for “Manager Trainees” is sub-par at best. Thrown together program with more focus on “checking boxes” instead of developing and coaching staff. -Outdated policies such as “field collection work” require you to collect past due debts in less than and ideal and sometimes dangerous locations. - Company BLATANTLY disregards consumer rights provided/protected by the CFPB, Fair Debt collection Laws, and Consumer Debt privacy laws.

Explore other reviews about Tower Loan

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to move up

Cons

Ability to move and relocate

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive incentive program and opportunity for advancement.

Cons

Work life balance is hard to maintain.

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