WORST JOB - Customer Service Representative (CSR) Tower Loan Employee Review

1.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Great schedule 8:30-5:30 with an hour lunch, Monday-Friday

Cons

Ridiculously low, managers refuse to do any work, zero accountability for managers from supervisors, they refuse to acknowledge people that have requested no calls and force you to call them, they frequently delete debt to make it legal to approve loans when a customer's DTI ratio isn't approveable, constant cold calling to generate loans, prey on the elderly and keep them in a vicious debt cycle, and sooo many more things.

Explore other reviews about Tower Loan

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to move up

Cons

Ability to move and relocate

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive incentive program and opportunity for advancement.

Cons

Work life balance is hard to maintain.

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