Cold-calling, money hungry crooks - Customer Service Representative (CSR) Tower Loan Employee Review

1.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I have no pros to tell you except if you need a job, they'll give you one and then you'll regret it.

Cons

Cold calling, telemarketing experience because if you have a heart, this job isn't for you. They've set themselves on a HIGH standard and feel like they are above anyone else. If you have anxiety about calling customers to ask them to come and get another loan when they have only just opened a loan 2, 3, 8 months ago at, the minimum of 28.99% interest for state and 38.99% interest for federal (those are not exact numbers, some are actually higher) then this is not the place for you. Anxiety? If you have it already like I do then you will feel uncomfortable all day every day.

Explore other reviews about Tower Loan

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to move up

Cons

Ability to move and relocate

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive incentive program and opportunity for advancement.

Cons

Work life balance is hard to maintain.

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