If you care about how much you make please don't work at Toys 'R' Us! - Cashier/Customer Service Toys "R" Us Employee Review

4.0
Nov 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Management is very friendly, nice, and understanding. It's also a lot of fun playing around with toys when it is very slow (especially in the morning times). You also get a discount (I believe 10%) off almost everything in the store and you get to hold items that you want that are on sale or clearance.

Cons

The pay! Compared to other companies it is very low! Plus you have to constantly offer customers credit cards and service plans and ask for donations for certain things (for Children, usually around Christmas time). All of this would be ok but you don't see a dime of it since there is no commision pay. Also, the employee discount only covers basic toy items: No electronics. So unless you are still a child at heart or have kids around there isn't a whole lot to use your discount for. Oh, and by the way, after Christmas, if they don't let go of you, you will be hard pressed to get many hours unless you have exceptional experience and skills.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

See reviews by: Helpful|Rating|Date|All