Thrown into the deep end at 16 - Anonymous employee Toys "R" Us Employee Review

4.0
Jan 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

uniform is not very strict, good job if you like to be on your feet.

Cons

management they have no idea whats going on. They are very rude and picked on me an awful lot. I was a temp and i was thrown into the deep end at 16y/o and put onto customer services with little training beforehand. I was left on my own to deal with customers not knowing what to do but using my initiative. i was contracted certain hours and the assistant manager try to tell me i was working on other days but my contract says i can only work them certain days so they were messing me about.

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5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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